Contact

You need assistance in finding literature or have some questions regarding your user account, fines, extensions or loan periods? Do you want to take part in training or publish academic work online? Do not hesitate to contact us.

We care about your privacy. HTW Berlin is committed to respect your privacy and to comply with applicable data protection and privacy laws. To ensure fair and transparent processing we are providing you with necessary information on data protection as required by the EU General Data Protection Regulation (GDPR). By sending a message to the following ‘role’ or ‘functional’ e-mail address or by using this contact form, you consent to the collection, storage and use of your personal data (such as your contact details and further information) in a so-called trouble-ticket system. The personal data are collected from you for the purpose of processing your inquiry. After the completion of your inquiry, i.e. after your ‘ticket’ was closed, it will be deleted within a period of six months. No personal data are being transferred to third parties. You have the right to request from us access to and rectification or erasure of personal data, restriction of processing, the right to data portability or to object to processing, as well as the right to withdraw consent at any time. HTW Berlin, represented by its president, is responsible for the collection and processing of your personal data. Please refer to our homepage for further information on data protection and for the contact details of our data protection officer and the competent supervisory authority.

User questions of all nature:
Questions about the services offered by the library and infomation about the library

+49 30 5019-2221
bibliothek@htw-berlin.de

Questions about using:
Questions about the user account, the loan period, renewals, reservations and overdue fines

Campus Treskowallee:
+49 30 5019-2240
bibliothek@htw-berlin.de

Campus Wilhelminenhof:
+49 30 5019-3240
+49 30 5019 3235
bibliothek@htw-berlin.de

Questions about delivery services:
Interlibrary loan

Campus Treskowallee:
+49 30 5019-2238
bibliothek@htw-berlin.de

Campus Wilhelminenhof:
+49 30 5019-4293
bibliothek@htw-berlin.de

Training courses:
For students, employees and other interested parties
+49 30 5019-2221
bibliothek@htw-berlin.de
Publication Server OPUS:
Delivery of electronic theses and other scientific e-Publikationen
+49 30 5019-2221
bibliothek@htw-berlin.de